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“D O U Art Bakery Products Manufacturing LLC;”maintains thehttps://douartdxb.comWebsite ("Site").
“United Arab of Emirates is our country of domicile” and stipulate that thegoverning lawis the local law.
“Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
‘’Visa or MasterCard debit and credit cards in AEDwill be accepted for payment’’
‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
‘’We will not trade with or provide any services toOFAC and sanctionedcountries’’
‘’Customer using the website who are Minor /under theage of 18shall not register as a User of the website and shall not transact on or use the website’’
‘’Cardholder must retain a copy oftransaction recordsandhttps://douartdxb.compolicies and rules’’
‘’User is responsible for maintaining theconfidentialityof his account’’
During promotions and offers, Customers can only avail one promotion at a time, customers are not allowed to avail two offers or more at the same time.The Management reserves the right to periodically review our prices, charges and fees and implements them accordingly.
In case of any changes in delivery/pick-up dateor time of the order, the customer should informminimum 48 hours prior to the original delivery/pick-up date or time. Any requests made post this time will be accepted at the sole & absolute discretion of “DouArt Bakery Products Manufacturing LLC – UAE”
In case of changes to any aspects of the order i.e. design, flavor etc., the customer should inform minimum 48 hours prior to the original delivery/pick-up date or time. Any requests made post this time will be accepted at the sole & absolute discretion of “DouArt Bakery Products Manufacturing LLC – UAE”. Furthermore, any changes or alterations may entail additional charges depending on the nature of the changes, which the customer will have to bear.
Orders failed to be collected on the respective order date will be discarded the following day and will not be subject to any kinds of refund or credit note.
Upon collecting the cake or receiving the delivery of the cake, it is the customer’s responsibility to check all design aspects of the cake including the design, customizations, color, message on the cake etc. Once the cake is collected or delivered “DouArt Bakery Products Manufacturing LLC – UAE” will not take any responsivity on any complaints or faults on the design aspects of the cake.
In case of any special requests like Egg-free, Sugar-free, Vegan, Gluten-free etc. these should be made at the time of placing the order, any requests made after the placement of the order will be accepted at the sole & absolute discretion of “DouArt Bakery Products Manufacturing LLC – UAE” and may entail additional charges, which the customer will have to bear.
“DouArt Bakery Products Manufacturing LLC – UAE” does not take any responsibility for any kinds food allergies. Products sold as egg-free, vegan, sugar-free, gluten-free etc. are made as per prescribed standards on best effort basis, however they may contain traces of the said allergens as these products are made in the same premises as our other regular products.
For any enquiries made online, the order is not deemed as confirmed until and unless an amount equivalent to 50% of the order value in paid by the customer in advance.
